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Smartphone technology has helped to revolutionize various industries. Apps and mobile-friendly websites have provided endless opportunities to offer services to others, as well as receive services. While this has been highly beneficial for consumers, this shift to smartphone-driven services has created new challenges for several established industries.
Here are some of the industries that have been upended by companies that utilize smartphone technology:
The Rental Car Market
The traditional car rental market is being challenged by newcomers offering superior service. In addition to being better, these new services are usually cheaper. Websites optimized for mobile users like Lotus Car Rental are taking business from traditional car rental services which don’t provide adequate online options to their customers. Other companies have apps which let people rent their cars to others. Getting a car rental via smartphone or tablet is easier than ever thanks to these industry-changing developments.
The Transportation Industry
The transportation industry has been completely rocked and turned upside down by the utilization of smartphone technology. Companies like Uber and Lyft now offer common people the opportunity to use their vehicles as cabs. People register themselves as drivers through these services and connect with people who need rides through the app. These rides tend to be cheaper and easier to access than regular cabs. As a result, a lot of business has been taken away from traditional taxi companies, and many cab drivers are not doing as well as they once did. In fact, many are making the switch to rideshare, demonstrating an “if you can’t beat them, join them” philosophy.
The Hospitality Industry
Another industry that has been rocked by the transportation industry is the hospitality industry. Prior to companies like Airbnb, a person looking for a place to stay would most likely have to find and shell out money for a hotel or motel. However, nowadays Airbnb makes it so that people can put beds, rooms and full rooms up for rent. It is easy to find relatively cheap living accommodations that are of high quality and cheaper than regular hotels and motels. The people host their homes benefit by having an easy way to generate income. The people who rent out rooms and homes benefit because they can find safe, clean accommodations that trump those of traditional vacation accommodations.
The Food Industry
The food industry is yet another industry that has been affected by the utilization of smartphones. Apps like Grubhub allow people to contact local takeout places and order food. Depending on the company, there are extra fees tacked onto the price of the food. For example, Grubhub does not charge fees for using its service, though restaurants charge delivery fees that are in the $4 to $8 price range. However, DoorDash charges a service fee, as well as a delivery fee that ranges from $5.99 to $8.
Education has seen a revolution through the use of smartphone technology. There are countless apps and sites that exist to teach people things on a remote basis. You can learn almost everything from calculus and sewing to how to swim. Some great educational courses available online and accessible via smartphone include Khan Academy, Duolingo, Lynda, TED and Evernote. People can even create their own apps to give to others.
In conclusion, the education industry, rental car industry, food industry, hospitality industry, and transportation industry have been upended by companies that have used smartphone technology and apps. The services that are provided through these apps tend to be more affordable, more variable and easier to access. People who work in the more traditional parts of these industries have less business as a result of being more expensive and not as accessible.